Employees will be the ones to implement the programs that are part of Veterans Affairs Department Secretary Robert McDonald's vision to reform the VA. "The people who then serve those customers should be exalted, they should be trained," said McDonald.
Agencies need to focus on continually training federal workers as well as bringing in innovative young talent for short stays, said Office of Management and Budget Deputy Director Beth Cobert at the Excellence in Government conference on May 14.
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The government should be building its digital services through an approach that takes into account ways to help with major life events including colleges and having children, says a May 15 DigitalGov blog post. "Designing services to be responsive to be life events that drive public needs is a powerful way to deliver citizen-centered value," the blog post says.
The Office of Personnel Management's rollout of the new USAJobs website will not come in one big launch, but rather a series of rollouts that constantly improve the user experience throughout the hiring process, said OPM's Innovation Lab Director Stephanie Wade at the May 21 DigitalGov Summit.
IG: USPS could make more than $1B annually by offering financial services to underserved communities
The Postal Service inspector general is again pushing the agency to consider offering banking options at post offices in communities underserved by financial institutions, saying the agency could make more than $1 billion in annual revenue.
Defense Department employees and military members used their government-issued charge cards to spend more than $1 million in personal expenses at casinos and strip clubs, says a May 19 DoD inspector general report.
Representative Don Beyer (D-Va.), introduced a bill Wednesday that would allow federal workers to choose to invest in businesses that have women in leadership through their Thrift Savings Plan retirement fund.
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MyUSA, a product of the General Services Administration's 18F, is an account management service that consolidates interactions with government websites.
To help bolster U.S. cyber defense, the bill calls for authorizing the president to use military cyber action in response to an attack on the nation, additional funding to the Defense Innovation Initiative for increased investment in various technologies, and more cyber procurement funding.