CHCOC provides guidance for federal management training
The Chief Human Capital Officers Council and the Office of Personnel Management have issued a factsheet outlining how and when federal supervisors and managers should receive management training, and how it should be used to benefit employees.
According to the CHCOC guidance (.pdf) from Dec. 3, training must teach managers and supervisors ways to mentor employees, improve performance and productivity, conduct performance appraisals and identity and assist poorly performing employees.
Agencies are required to provide training within one year of an employee's initial appointment to a supervisory position, as well as continued training for supervisors and managers every three years, says OPM.
The guidance notes that political appointees who are supervisors must receive training within their first year as well as the refresher training. "Agencies should incorporate training of political appointees into their supervisory training policies," says the CHCOC.
The factsheet includes recommendations from a National Council on Federal Labor-Management Relations report (.pdf) such as methods to create clear performance expectations, provide training on how to use and provide frequent feedback, incorporating feedback into performance, using government-owned assets and tools, and developing training programs tailor to agency needs.
The new framework will be added to the HR University in the Manager's Corner, with links to online training opportunities and competency explanations, says OPM. Agencies will be able to share information and courses they develop related to different training and management processes.
In its announcement, OPM says that agencies should use the factsheet as a framework and build out programs or use those from other agencies that provide training beyond the minimum requirements set out. Training can come in classroom, webcast, e-learning and blended learning forms, says CHCOC.