None of the five agencies that the Government Accountability Office surveyed met all key elements of the government's customer service standards, an Oct. 24 report says.
Response rates to the annual Federal Employee Viewpoint Survey have dropped by nearly six percentage points over the last four years. In 2010, nearly 53 percent of federal workers responded to the questionnaire. But, by 2014, that number dropped to about 47 percent, the Office of Personnel Management survey shows.
A senior Obama administration official acknowledged that federal purchasing rules are difficult to navigate, especially for information technology projects and services, but they're getting the job done – for now.
The Office of Management and Budget is pushing agencies to do more to reduce improper payments at agencies. Since coming into office, President Obama has signed two laws and issued three directives on how agencies can reduce improper payments. Those have culminated in improper payments declining governmentwide, an Oct. 20 OMB memo (pdf) says.
The Office of Management and Budget and the National Archives and Records Administration set two new dates for agencies to get their electronic records in order. OMB issued guidance (pdf) that supports a 2012 directive requiring agencies to manage permanent and temporary email records electronically by the end of 2016 and manage all permanent electronic records in an electronic format by the end of 2019.
The recently released audit found that DOE programs and sites routinely paid about $600,000 more than necessary when acquiring software licenses in a three-year period and had not maintained an inventory to manage them.
The Office of Management and Budget said Oct. 3 that new guidelines issued to federal civilian agencies will improve the government's information security posture.
Federal agencies report more than $3.3 billion in total planned savings since the Federal Data Center Consolidation Initiative launched four years ago, but the program hasn't produced impressive savings for every agency.
Twenty-one federal agencies said they plan to fully address the more than 100 recommendations made in a previous congressional report on the need for better managing software licenses, the Government Accountability Office said.
The government has made progress in bettering oversight of the security clearance process in the year since Aaron Alexis killed 12 people in a shooting at the Washington Navy Yard, says Office of Management and Budget Deputy Director Beth Cobert in a Sept. 16 blog post. Cobert, who also heads up the interagency task force reviewing the current security clearance process, says the pilot initiatives launched since the shooting have been shown to be effective and will be expanded to the most sensitive security clearance holders in fiscal 2016.