The Interior Department and CIA are among several federal entities praised for their ability to engage citizens on Twitter in a new guide for good government tweeting published by the social media platform. In the handbook (pdf), Twitter credits the DOI with an account that is responsive to Twitter users.
The Defense Department isn't making the investment it should be in technology, but plans to fix that with the third iteration of its Better Buying Power initiative, said DoD Undersecretary for Acquisition, Technology and Logistics Frank Kendall at a Sept. 19 Center for Strategic and International Studies event.
The Office of Personnel Management's Innovation Lab has been so booked that even the agency's director needs to book months ahead of time. "The word is spreading not only as a place where good conversations happen, but also good work in solving difficult issues happen" OPM Director Katherine Archuleta said in a Sept. 3 speech to the Association for Talent Development. "It is so booked that for me to use that in that space and those resources in the lab, I have to schedule it months in advance."
Federal workers who give top-notch customer service could get performance awards in the future, according to a June 30 Office of Management and Budget update of cross-agency goals. The award structure is slated to be completed by the fourth quarter of fiscal 2014 and expected to launch by the first quarter of fiscal 2015, the update says.
The Postal Service could benefit financially from the rise of 3D printing because of a rise in shipping packages short distances rather than from large warehouses across the country, a July 7 USPS inspector general report says. The total 3D printing industry was valued at around $3 billion in 2013 and is expected to grow to $16.2 billion by 2018, the report (pdf) says.
The White House directed agencies to improve public access to scientific information as part of its third annual Open Government Plan. The Office of Science and Technology Policy released the third version of the transparency strategy (pdf) June 1. It builds on earlier versions released in 2010 and 2012.
A National Research Council report says NASA's current strategy won't result in a human landing on Mars anytime in the near future. To continue on its current path is to "invite failure, disillusionment, and the loss of the longstanding international perception that human spaceflight is something the United States does best," the June 4 report says.
The General Services Administration plans to use industry-created, open source technology to save energy and reduce costs governmentwide. In the private sector, Green Button allows commercial and residential users to download their energy usage and offers tools for saving money on electricity costs. It serves nearly 100 million people.
The Energy Department doesn't always share its research results with the public and the DOE's auditor says the problem isn't new. "The failure to obtain and disseminate the results of department-funded research has been a long standing problem that the Office of Inspector General has previously brought to management's attention," The DOE inspector general says in a May 22 report.
Lowest Price, Technically Acceptable contracts might save the government some money, but they deter innovation, a panel of government contracting officials said Monday. "I don't know a senior leader in government that thinks LPTA is the best," said Tiffany Hixson, regional commissioner for the General Services Administration. "Contracting and innovation is about risk management.